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I ordered software from Digital River. I was able to download it, but it does not work.

I could not download it again after the first time. Customer service is awful; you can only communicate by email. There are grammar mistakes in their responses back, and no solution has been given. I have asked for a refund, but they keep sending me back and forth between emails, each insisting that the other must approve a refund.

I still do not have software that works.

I do not believe this is a legitimate company. I have had to change my credit card number.

Monetary Loss: $45.

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Ordered from, associated with Digital River MyCommerce. Royal runaround for many emails.

Dropped complaint.

Be forewarned. NEVER do any business with DR or their associated companies.

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