I was charged for DIGITAL RIVER Trend Micro $76.27, through an automatic renewal supposedly, which I never signed up for. I never sign up for automatic renewal payments for anything!
I haven't used their Trend Micro for a least 1 1/2 yrs. when my original computer quit working. I've tried getting in touch using their website form but have never received any response. Sent my e-mail address for my "forgot password" and never received a response.
Most likely because I don't have one. Will never even consider using this company for anything, ever.
THEY SUCK and Customer service is non-existent as far as I'm concerned. RIPPED ME OFF.
This person wrote the review because of poor customer service at Digital River. Reviewer claimed that he or she wants Digital River to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.
Also, this reviewer considered the following company: Amazon. We collected other reviews about products and/or services offered by Digital River and digital river customer care for you to read. This information may help you with your purchase decision.