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I was charged for DIGITAL RIVER Trend Micro $76.27, through an automatic renewal supposedly, which I never signed up for.I never sign up for automatic renewal payments for anything!

I haven't used their Trend Micro for a least 1 1/2 yrs. when my original computer quit working. I've tried getting in touch using their website form but have never received any response. Sent my e-mail address for my "forgot password" and never received a response.

Most likely because I don't have one. Will never even consider using this company for anything, ever.

THEY SUCK and Customer service is non-existent as far as I'm concerned.RIPPED ME OFF.

This person wrote the review because of poor customer service of digital river customer care from Digital River. Reviewer claimed that he or she wants Digital River to read this review and look into the issue (if any).

If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.

Also, this reviewer considered the following company: Amazon. We collected other reviews about products and/or services offered by Digital River for you to read. This information may help you with your purchase decision.

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Anonymous
#1385280

They charged us for 74 bucks when we needed the money for something more impornant without any asking any authorization , ANYTHING.Seriously, we needed that money for prenatal test for our unborn baby and they just steal from you without notice.That is even worse then indian scammers!!! SHAME ON YOU! You all should sit in jail now!

Anonymous
#1363291

I downloaded Avast free Antivirus form Avast.Several months later I received a notification that my subscription was about to expire and would be auto renewed for $79UD odd.

I live in Australia and the exchange rate at the time meant I was about to be billed over 100AU. I also never auto renew anything. Trying to get back to the page to change the auto renew (which I had never ticked in the first place) proved impossible as my password would take me to an empty page each time. Buying the sofware, 'on special') over the net was so much cheaper so why would I auto renew?!

I eventually cancelled my credit card before the end date. I will never, ever use digital River for anything, ever!

Scam artists.Beware.

Anonymous
#1327979

call the attorney general and complain. I issued the complaint in the name of my anti-virus program instead of digital river and explained what they did and anti-virus compony issued me a refund and said they would investigate it.

Anonymous
Ottawa, Ontario, Canada #1256365

They stole my money too ,This is a scammer site, FBI should investigate.

They used my card which was connected to Pay Pal acount and withdraw 88 dollars .If you buy one program from them and it doesn't work ,they have solution for you ,charging your card for second ,a same program more expensive.This is a crime and should be stopped

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