I ordered a product and was asked if I wanted to purchase "Dowload Insurance for 5.99 extra" I said No because I knew I would download it and save it to my backup filer and DVD.At 1.19GB of a 1.2GB download the download said "File cannot be downloaded please try again".
I clicked try again and the message repeated. I did this 3 more times.
One the forth time it took me to a web page and said "Download attempts exceeded you can only download this application 5 times." I haven't downloaded it once!Now I am out 29.99 for software unless I give Digital River another $6.00.
I reccomend you just find your product somewhere else and boycott these bastards.
Monetary Loss: $29.