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Terrible reviews on-line have made me using them for on-going subscriptions as people say they cannot cancel when trial period offer ends. Don't want to get into same time-wasting cycle Terrible reviews on-line have made me using them for on-going subscriptions as...
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1.0
#1122758
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Website is broken and you contact nobody on the site to cancel products. There is no way to contact a person at customer support to resolve the issue. Their site will not link to adobe and I'm going around in a circular loop between Adobe support and Digital River....
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1.0
I didn't like
  • Inability to cancel adobe subscription
#1120755
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This nightmare started with 3 charges by Digital River on my credit card for Avast (anti-virus) program. After several emails and a phone call that problem was finally solved. However, the expected remedy where I paid for a 2 year licence turned into a bigger problem....
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1.0
I didn't like
  • Total lack of customer service with no resonse given to emails
#1089745
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First occasion was through MA Chenlong who never supplied a download link and activation so I tried again from the Aunsoft Site and got Digital River who was another vendor. This time I got a link but that failed each time it was used. Been in touch with SWreg who...
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eaglem
eaglem

Since I have still had absolutely no response from this group and yesterday bought Winavi Blu-ray Ripper from a reputable vendor I'll change my mind on getting the Aunsoft Blu...

1.3
I didn't like
  • Still no response
  • Total lack of customer service with no resonse given to emails
#1086593
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Made several requests for refund on software purchased from MyCommerce.com, a Digital River company, which was worthless. It ran for approximately seven hours with absolutely no results as it was slow, CPU intensive, and complete waste of money. Their web page is...
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#1058994
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On May 8, I called Samsung to have the order returned. The representative stated that she is "happy to take the return" and that "a shipping label will be sent" to my e-mail "within a day or two". The label never came. On May 10, I called to ask for the label again....
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1.0
I didn't like
  • Bad attitude
  • Confused employees
#1048687
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I have been trying to purchase ACDSee Ultimate Pack through Digital River for many months. Whenever I attempted to pay using a credit card or PayPal, the order was immediately cancelled, even though all information (e.g. the name and the billing address) was 100%...
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I didn't like
  • Arbitrary order cancellation
  • No refund
#908385
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I was charged for DIGITAL RIVER Trend Micro $76.27, through an automatic renewal supposedly, which I never signed up for. I never sign up for automatic renewal payments for anything! I haven't used their Trend Micro for a least 1 1/2 yrs. when my original computer...
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Anonymous
Lea

They charged us for 74 bucks when we needed the money for something more impornant without any asking any authorization , ANYTHING.Seriously, we needed that money for prenatal...

Anonymous
andy

I downloaded Avast free Antivirus form Avast. Several months later I received a notification that my subscription was about to expire and would be auto renewed for $79UD odd. ...

#829272
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I cancelled the order that was placed for software after they tacked on 1.65 for tax on a 35.00 order claiming for the online purchase they were required to pay tax (for HAWAII, where I live!) because they have a "physical presence" there. They do NOT!! I can see it...
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Anonymous
Tod L. Augustine

I apologize for any mis spelled words and stuck keys in my previous rant! I could not find a way to edit.

Anonymous
Tod L. Augustine

I am furious that I had to pay 175.00 ollars sales tax for a laptop I purchased that came from California and I live in South Carolina! I purchase many many things a year on l...

1.0
#627138
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As a vendor, MyCommerce Digital River will re-direct your order link to their own bogus affiliate link if the commission is high enough. We had a $799 product, 30% commission, product link re-directed as confirmed by customer. We refunded the customer, in less then 24...
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Anonymous
Tom

I was also scammed by mycommerce - they support affiliates and vendors with no refund polices - Avoid them - there are other ways of loosing money - give it to charity!! - I p...

1.7
I didn't like
  • Fraudulent affiliate redirection
#575657
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